Hyperconverged infrastructure FAQ.Straight answers about clusters and support.
This hyperconverged infrastructure FAQ answers the questions we hear most about cluster sizing, VMware migration, pricing, edge, multicloud, compliance and support. If your question is not here, our engineers will answer it directly.
Hyperconverged infrastructure, in brief.The short version before the questions.
Infraclusters designs, builds and operates single-tenant hyperconverged clusters, from a few rack units to a full rack. Compute and storage live in the same nodes, on your own private switching, so workloads run right next to their data. Below are answers to the questions teams ask most before a design session.
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Questions, answered.
What is hyperconverged infrastructure (HCI)?
HCI combines compute and storage in every node and pools the storage across the cluster with software such as Ceph, vSAN or Storage Spaces Direct. You grow by adding nodes instead of buying a separate storage array.
What is the smallest cluster you build?
Three nodes is the usual minimum for high availability. It is often paired with a backup node and a firewall in a custom footprint of a few rack units.
Can you migrate us off VMware?
Yes. We plan and run migrations to Proxmox VE or Hyper-V, or keep you on vSphere with a cleaner footprint.
Can I bring my own hardware?
Yes, through colocation in Chicago. We can also manage it for you.
How is pricing structured?
You get a fixed monthly price per rack build, quoted after a free design session. No egress fees, no per-request storage charges and no surprise tiers.
Which hypervisors do you support?
Proxmox VE with Ceph, which we recommend, plus VMware vSAN and Hyper-V with Storage Spaces Direct. There is no licensing lock-in.
Do you build edge clusters?
Yes. We place hyperconverged clusters in our metro data centers in Chicago, Ashburn and Los Angeles, or in the colocation facility you already use, and manage them around the clock.
Can my cluster connect to AWS, Azure or Google Cloud?
Yes. We set up private connections to AWS Direct Connect, Azure ExpressRoute and Google Cloud Interconnect, with options confirmed per provider and metro during design. We also handle migration and replication in either direction.
Can Infraclusters help with HIPAA or PCI requirements?
Single-tenant hardware, private VLANs, a location you can name, immutable backups and out-of-band management access are designed to support HIPAA and PCI requirements.
How does support work?
U.S.-based engineers are available 24/7/365 by ticket and phone. The people who built your cluster answer, and they handle monitoring, patching and hardware replacement.
Is DDoS protection included?
Yes. Every internet-facing resource includes 4 Gbps of DDoS protection, upgradeable if you need more.
Keep exploring.
Talk to the engineers who will build it.
Tell us what you run today and where you’re headed. We’ll come back with a design and a fixed monthly price.